Time: 2:00 PM Eastern Daylight Time
Duration: 1 hour
Product documentation is the foundation on which great products are designed, manufactured, sold, and maintained. It underpins every stage of the product lifecycle and yet its pivotal importance is not always well understood across the business. Product documentation – done right – can help drive attainment of an array of KPIs from minimizing product defects and scrap to maximizing employee satisfaction and retention. In this webinar, Canvas GFX CEO Pat Hume will share real world examples of how manufacturing businesses are understanding and optimizing their documentation challenges to drive diverse positive outcomes that include:
- Reducing the impact of supply chain disruption
- Training a multi-lingual workforce faster and more effectively
- Cutting time to market for new products
- Minimizing scrap and associated cost
Prior to joining Canvas, Patricia was chief operations officer at iPass, Inc., where she led global customer-facing activities, including sales, marketing, product, business development, strategic partnerships, operations, and customer support until the company’s acquisition in February 2019.
She has also served as chief revenue officer at Convio, senior vice president of Global Indirect Channels at SAP AG, group vice president of Avaya’s SMB Division, and CEO and president of VerticalNet Markets. She held numerous senior management positions during her 18-year service with IBM and Lotus.
A passionate advocate for diversity in tech, Patricia also volunteers for a non-profit organization focused on serving disadvantaged communities in Boston.